Terms & Conditions

TERMS AND CONDITIONS

Please carefully read the following conditions to which your booking is subject as it is your agreement with Equinity (Pty) Ltd.

Your booking is accepted by Equinity (Pty) Ltd and becomes definite only from the date that payment has been received in full. It is your responsibility to check the invoice carefully and advise us immediately in the event of any error.

There are two payment options available: EFT or online purchases through Webtickets.

 DIRECT EFT PAYMENTS TO EQUINITY

Bookings are confirmed only once payment has been received in full.

Payment is due within 7 days of an invoice date.

Failure to pay your invoice in full by the due date will result in the cancellation of your booking.

CANCELLATION POLICY

Cancellation by You
All tickets sold are final and no refunds or exchanges are permitted UNLESS expressly permitted by the organiser. If you wish to cancel your event booking, we must receive notification in writing (letter or e-mail) and cancellation will be effective on the working day on which we receive written notice of cancellation (‘Cancellation Date’). Any notice of cancellation received out of hours (9am-5pm) will be deemed made on the next working day. We will retain R100 (plus VAT) to cover administrative expenses. A cancellation fee will be paid out based on a percentage of the total amount of clear days (not counting the Cancellation Date and the day of the event) between the Cancellation Date and the date of the event as follows:

Cancellation by Us

We will not normally cancel any event except in circumstances beyond our control as specified below:

Cancellation due to reasons amounting to force majeure which includes (but is not limited to) war, threat of war, riot, civil disobedience or strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport and changes of schedule or operational decisions of any technical company.

The company does not tolerate any violent, aggressive or abusive behaviour from anyone. We reserve the right to terminate the event at any time should the personal safety of any individual (including guests or staff), or the safety of any equipment is under threat. If this occurs, no refund of any fees will be given and we reserve the right to claim damages against any responsible person(s).

In the unlikely event we are forced to change or cancel the published event date completely, the company’s liability will be limited to a transfer to the next appropriate date of cancellation. We regret that we are unable to make a refund for non-attendance on the day. Equally, we will not be liable for any loss, damage or expense caused by the cancellation of the event resulting from government action, strike, civil commotion, national disaster or other force majeure event as described above.

DISCLAIMER

The event does not take responsibility for loss, damage to property, personal injury, loss or death. Entering event grounds is at your own risk.

REVISIONS AND ERRATA

The materials appearing on Equinity (Pty) Ltd.’s web site could include technical, typographical, or photographic errors. Equinity (Pty) Ltd does not warrant that any of the materials on its web site are accurate, complete, or current. Equinity (Pty) Ltd may make changes to the materials contained on its web site at any time without notice. Equinity (Pty) Ltd does not, however, make any commitment to update the materials.

SITE TERMS OF USE MODIFICATIONS

Equinity (Pty) Ltd may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Any claim relating to Equinity (Pty) Ltd.’s website shall be governed by the laws of the Republic of South Africa without regard to its conflict of law provisions.

RESPONSIBLE GAMBLING

For the overwhelming majority of people, gambling is harmless recreational fun. For most people, gambling (be it horseracing, playing the lottery, or at a casino) is a form of leisure and entertainment. People go to the races, or bet on sport events, knowing how much money they can afford to spend. They don’t spend more time than they can afford to on gambling either.

Certainly, they do not neglect their families and dependents because of gambling, nor does gambling affect their work adversely. Neither do they get into serious financial difficulties because of gambling, and then hope that more gambling will solve their financial problems.

However, for a small number of people, gambling does become a problem in their lives. In particular, they suspect that it would be better if they stopped gambling, or at least cut down and controlled their gambling. For some of these people, gambling may become an addiction.

Visit the National Responsible Gambling Programme http://responsiblegambling.org.za/ website for more information.

PHOTOGRAPHY & VIDEOGRAPHY

Equinity (Pty) Ltd may take photographs and video footage of guests before or during events, and publish for promotional reasons. Material is held by Equinity (Pty) Ltd, and there may be pictures and video’s showing people’s faces.

SETTLEMENT OF BAR TABS

All costs for beverages consumed on a bar tab are to be settled prior to departure on the event date by cash or credit card payment. Facilities will be provided for this.

SPECIAL DIETARY REQUIREMENTS

Any special meals will be provided at the discretion of the organisers, and will attract and additional charge.

ALTERATIONS MADE TO THE EVENT SCHEDULE

We continually review our programme to ensure we are providing high quality and relevant events. Consequently, the programme content, as described in the event brochure or website, may change from time to time. We therefore reserve the right to change or cancel any part of the published programme. You will be notified of any material changes in advance of the event taking place.

Equinity events are scheduled to take place outdoors, in the event of bad weather, we will endeavour to make appropriate, alternative arrangements. As a result, the schedule may change from that published.

Should a named participant or host be unable to attend the event, we will make every effort to make a suitable replacement. However, we are not responsible for their non-attendance.

DISABILITY

We welcome the participation of disabled guests at our events. We recognise that certain activities may present difficulties to those with disabilities and so please notify us of any relevant disability at the time of booking, so that we can do our best to meet the participant’s particular needs. On request, we would be delighted to provide information about disabled facilities at the chosen venue.

SPECIAL NOTICE

Equinity (Pty) Ltd is an outdoor event which includes live entertainment, audio visual displays, loud music and flashing lights.

COMPLAINTS

At Equinity (Pty) Ltd, we are committed to making sure you have a positive experience. If you have any problems or complaints, please bring it to our attention immediately, so that we can work to resolve the matter as soon as possible.

Email: info@equinity.co.za
Phone: 073 257 8178 or 011 781 0439